Warranty Information

WARRANTY INFORMATION

100% Price Match Guarantee:

At Cube Devices Ltd, we strive to offer our esteemed clients the lowest pricing available for our products, ensuring that our prices will never surpass those of our competitors.

Complete Quality Assurance:

Quality is our foremost policy, and we adhere to it rigorously. A thorough verification is conducted for all products before dispatch, ensuring each item is 100% original and authentic. Our products are either "New Sealed" or "Used/Refurbished" and are certified to meet high standards.

100% Money Back Guarantee:

Please review our Return Policy to ensure that our esteemed customers can exchange or return products ordered from cubedevices.co.uk in case of any inconvenience.

Complimentary CCIE Technical Support:

We provide our clients with free Cisco Expert Consultancy Services for their individual learning or technical assistance. You may contact us via telephone, e-mail, or live chat.

Secure Payment and Shipment: 

Our consumers trust us, and we prioritize that trust above everything else. Our suppliers ensure our products' timely and safe delivery using a reliable payment method. Our authenticated credentials are McAfee Security and VeriSign Secured.

Return Material Authorization (RMA) Process:

For all returns, an RMA request must be submitted after acceptance of the terms and conditions outlined below.

  1. This is obligatory for all returns of CD items, irrespective of the reason for the return.

  2. Items must be returned with all accessories, manuals, software, and warranty claims in their original, undamaged packing.

  3. Upon receipt of your RMA number, please re-package the items as they were delivered. If the original box is marked or damaged, a re-stocking fee of 25% will be applied.

  4. Refrain from inscribing directly on the original box or packaging.

  5. IIndicate the RMA number on the product's exterior, as it will only be accepted with RMA number verification.

  6. Affix a label with our complete address on the package's exterior.

  7. Upon receipt and testing of the merchandise by our supply chain department, you will receive your exchanged item within 10 days of the damaged product's arrival.

Please consider that any anomalies between your purchase order and the actual items must be reported within two days of product receipt.